Return & Refund Policy
🔁 Return & Refund Policy
Last Updated: [Insert Date]
At Well Guard Plus, we strive to provide quality products and a smooth shopping experience. Please read our return and refund policy carefully.
📦 Return Policy
We offer a 7-day return policy from the date of delivery.
To be eligible for a return:
- The product must be unused and in original condition
- The product must be in its original packaging
- A valid unboxing video is mandatory as proof
⚠️ Without a proper unboxing video, returns will not be accepted.
🎥 Unboxing Video Requirement
- The video must be recorded from the start (before opening the package)
- It should clearly show the package condition and product inside
- The video should be unaltered and continuous
This helps us verify any damage or missing items.
💸 Refund Policy
Once your return is approved:
- Your refund will be processed within 5–7 working days
- Refund will be issued via the original payment method or as agreed
❌ Non-Returnable Cases
Returns will not be accepted if:
- The product is used or damaged by the customer
- The unboxing video is not available
- The return request is made after 7 days of delivery
📧 How to Request a Return
To initiate a return, please email us at:
Include:
- Your Order ID
- Issue details
- Unboxing video proof
Our team will review your request and assist you further.
⚠️ Important Note
We reserve the right to accept or reject returns based on product condition and proof provided.
✅ Final Note
By placing an order with Well Guard Plus, you agree to this Return & Refund Policy.